Returns & Exchanges
Our Returns and Exchanges Policy applies to all purchases made through our website. We accept returns and exchanges within 30 days for unused products in their original packaging. Before initiating the returns process, we may request a photo of the product.
Return Period: You can return your purchase within 30 days for any reason.
Damaged, Defective, or Wrong Items: Contact us within 30 days of delivery with details and photos for replacements.
Non-returnable Products: Hygienic products cannot be returned once opened for safety reasons.
Return Shipping: Customers are responsible for return shipping costs. We recommend use a tracked and insured service.
Returning Without Contacting Us: Contact us before returning for proper address and processing. Refunds cannot be guaranteed for uncontacted returns.
Tracking Returns: Monitor your return with your carrier's information. We'll confirm receipt via email and process your refund.
Refund Timeline: Refunds are issued to the original payment method upon confirmation of return. Allow 3-5 business days for processing.
Contact Us: Reach out to our Support team via email at hello@revoscalp.com. We ensure a response within 24 hours, seven days a week.
Refunds for Express Shipping: Express shipping costs are non-refundable. We offer free standard shipping on all orders.
Rest assured! Our flawless history of satisfied customers speaks for itself. We're confident you'll adore your product.
When you use revoscalp™, you are not just revitalizing your hair.